Delivery

All orders placed before 5.30pm Monday to Friday will be despatched & delivered within 1-2 working days. Please note we do not deliver on weekends or Public Holidays. Any order placed outside business hours or after 5.30pm will be delivered the following working day. For example, an order placed at 7.30pm Monday evening will not be despatched until Tuesday and out for delivery either Wednesday or Thursday. Another example, an order placed on Saturday at 3.00pm will not be despatched until Monday and out for delivery Tuesday or Wednesday.

Please note that we have many different stock lines and we have marked each one with a delivery note clearing stating the required delivery time. Please see below for explanation:


Product Stock Legends:

Stock LegendStock DescriptionDelivery Availability
23 IN STOCKProducts labelled with Green Stock LegendIn Stock and available for 1-2 Day Delivery
23 IN STOCKProducts labelled with Amber Stock LegendIn Stock and available for 2-3 Day Delivery
OUT OF STOCKProducts labelled with Red Stock LegendOut of Stock / Currently not available

*Most of our products lines about 90% are Green in Stock and available for 1-2 Day Delivery.
*These Stock Legends will help to identify which of our products are available for 1-2 Day Delivery.


Our Delivery Charges:

OptionDurationOrder ValueCost
Standard Delivery1-2 Working DaysUnder - €100.00€6.50
Standard Delivery1-2 Working DaysOver - €100.00FREE
CollectionSame Day as OrderNo Min Order ValueFREE
Pallet/Bulk Orders1-2 Working DaysNo Min Order ValuePriced on Weight/KG

*Remember to check the products you ordered against our colour coded stock symbols.

We Delivery all orders over €100.00 Free of Charge.
All Order under €100.00 incur a Delivery Charge of €6.50


Delivery Schedule: For Green Symbol items only…

Order Placed on Monday before 5.30pmDelivery on Tuesday/Wednesday
Order Placed on Tuesday before 5.30pmDelivery on Wednesday / Thursday
Order Placed on Wednesday before 5.30pmDelivery on Thursday/Friday
Order Placed on Thursday before 5.30pmDelivery on Friday/Monday
Order Placed on Friday before 4.00pmDelivery on Monday/Tuesday
Order Placed on Saturday or SundayDelivery on Tuesday/Wednesday


All items are delivered by Nightline or DPD courier's and will need to be signed for. If possible please arrange for somebody to be at the address for the day or alternatively please provide a work/ business address that has someone present. In all cases please provide a mobile number so that you may receive a text message as to the estimated time of parcel arrival.


Shortages:

On receipt of your order, prior to signing for your goods, please carefully check that your delivery docket matches your invoice.
If they do not match please note this on the couriers paperwork.

All shortages must be reported to us within 24 hours. Claims for shortages must be supported by the carrier’s proof of delivery note on which the goods have been signed for as short.

No responsibility can be accepted afterwards for short delivery if there is a discrepancy.


HEAD OFFICE:
IndexDirect.ie
Corfad
Stradone
Co. Cavan
Tel: (049) 433-0031

SALES OFFICE:
IndexDirect.ie
Tel: (01) 902-0845

Email: sales@indexdirect.ie