Delivery

All orders placed before 5.30pm Monday to Friday will be despatched for the Next working Day. Please note we do not deliver on weekends or Public Holidays. Any order placed outside business hours or after 5.30pm will be delivered the following working day. For Example an order placed at 6.00pm Monday will not be delivered until Wednesday.

Please note that we have many different stock lines and we have marked each one with a Delivery note clearing stating the required delivery time. Please see below for explanation:


Product Stock Legends:

Stock LegendStock DescriptionDelivery Availability
23 IN STOCKProducts labelled with Green Stock LegendIn Stock and available for Next Day Delivery
23 IN STOCKProducts labelled with Amber Stock LegendIn Stock and available for 2-3 Day Delivery
OUT OF STOCKProducts labelled with Red Stock LegendOut of Stock / Currently not available

*Most of our products lines about 90% are Green in Stock and available for Next-day Delivery.
*These Stock Legends will help to identify which of our products are available for Next-day Delivery.


Our Delivery Charges:

OptionDurationOrder ValueCost
Express DeliveryNext - Working DayUnder - €75.00€6.50
Express DeliveryNext - Working DayOver - €75.00FREE
CollectionSame Day as OrderNo Min Order ValueFREE
Pallet/Bulk OrdersNext - Working DayNo Min Order ValuePriced on Weight/KG

*Remember to check the products you ordered against our colour coded stock symbols.

We Delivery all orders over €75.00 Free of Charge.
All Order under €75.00 incur a Delivery Charge of €6.50


Delivery Schedule:

Order Placed on Monday before 5.30pmDelivered Tuesday
Order Placed on Tuesday before 5.30pmDelivered Wednesday
Order Placed on Wednesday before 5.30pmDelivered Thursday
Order Placed on Thursday before 5.30pmDelivered Friday
Order Placed on Friday before 4.00pmDelivered Monday
Order Placed on Saturday or SundayDelivered Tuesday


All items are delivered by Nightline or DPD courier's and will need to be signed for. If possible please arrange for somebody to be at the address for the day or alternatively please provide a work/ business address that has someone present. In all cases please provide a mobile number so that you may receive a text message as to the estimated time of parcel arrival.


Shortages:

On receipt of your order, prior to signing for your goods, please carefully check that your delivery docket matches your invoice.
If they do not match please note this on the couriers paperwork.

All shortages must be reported to us within 24 hours. Claims for shortages must be supported by the carrier’s proof of delivery note on which the goods have been signed for as short.

No responsibility can be accepted afterwards for short delivery if there is a discrepancy.


HEAD OFFICE:
IndexDirect.ie
Corfad
Stradone
Co. Cavan
Tel: (049) 433-0031

SALES OFFICE:
IndexDirect.ie
Tel: (01) 902-0845

Email: sales@indexdirect.ie