Delivery

All orders placed before 5.30pm Monday to Friday will be despatched for the Next working Day. Please note we do not deliver on weekends or Public Holidays. Any order placed outside business hours or after 5.30pm will be delivered the following working day. For Example an order placed at 6.00pm Monday will not be delivered until Wednesday.

Please note that we have many different stock lines and we have marked each one with a Delivery note clearing stating the required delivery time. Please see below for explanation:


Product Stock Legends:

Stock Legend	Stock Description	Delivery Availability
23 IN STOCK	Products labelled with Green Stock Legend	In Stock and available for Next Day Delivery
23 IN STOCK	Products labelled with Amber Stock Legend	In Stock and available for 2-3 Day Delivery
OUT OF STOCK	Products labelled with Red Stock Legend	Out of Stock / Currently not available

*Most of our products lines about 90% are Green in Stock and available for Next-day Delivery.
*These Stock Legends will help to identify which of our products are available for Next-day Delivery.


Our Delivery Charges:

Option	Duration	Order Value	Cost
Express Delivery	Next - Working Day	Under - €75.00	€6.50
Express Delivery	Next - Working Day	Over - €75.00	FREE
Collection	Same Day as Order	No Min Order Value	FREE
Pallet/Bulk Orders	Next - Working Day	No Min Order Value	Priced on Weight/KG

*Remember to check the products you ordered against our colour coded stock symbols.

We Delivery all orders over €75.00 Free of Charge.
All Order under €75.00 incur a Delivery Charge of €6.50


Delivery Schedule:

Order Placed on Monday before 5.30pm	Delivered Tuesday
Order Placed on Tuesday before 5.30pm	Delivered Wednesday
Order Placed on Wednesday before 5.30pm	Delivered Thursday
Order Placed on Thursday before 5.30pm	Delivered Friday
Order Placed on Friday before 4.00pm	Delivered Monday
Order Placed on Saturday or Sunday	Delivered Tuesday

All items are delivered by Nightline or DPD courier's and will need to be signed for. If possible please arrange for somebody to be at the address for the day or alternatively please provide a work/ business address that has someone present. In all cases please provide a mobile number so that you may receive a text message as to the estimated time of parcel arrival.


Shortages:

On receipt of your order, prior to signing for your goods, please carefully check that your delivery docket matches your invoice.
If they do not match please note this on the couriers paperwork.

All shortages must be reported to us within 24 hours. Claims for shortages must be supported by the carrier’s proof of delivery note on which the goods have been signed for as short.

No responsibility can be accepted afterwards for short delivery if there is a discrepancy.

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HEAD OFFICE:
IndexDirect.ie
Corfad
Stradone
Co. Cavan
Tel: (049) 433-0031

SALES OFFICE:
IndexDirect.ie
Tel: (01) 902-0845

Email: sales@indexdirect.ie